Shipping Policy
Last updated: April 22, 2025
At Robotbids, we strive to ensure that all transactions between buyers and vendors are smooth, reliable, and transparent. Below is our standard shipping policy that applies to all purchases made on our platform.
Order Processing Time
Vendors on Robotbids are expected to process and ship all orders within 3–4 working days and delivery latest 7-10 days from the date of purchase (unless arranged otherwise). Working days do not include weekends or public holidays.
Please note that there is an order cut off time daily of 6pm EST
Please note that processing times may vary depending on the item’s condition, location, and any additional preparation required before shipping (e.g., inspection, packaging).
Shipping Methods and Costs
Shipping methods, carriers, and costs are determined by individual vendors and may vary depending on the item’s size, weight, and destination. Estimated delivery dates will be provided during checkout when available.
Some vendors may offer tracking information or insurance—please refer to the specific product listing or contact the vendor directly for more details.
Tracking and Delivery
If tracking is available, you will receive a tracking number once your order has shipped. Robotbids encourages all vendors to provide tracking details for added transparency and peace of mind.
Late or Missing Shipments
If you haven’t received your order within the estimated delivery time, please reach out to the vendor first. If you are unable to resolve the issue or need further assistance, contact us at support@robotbids.com.
Damaged or Incorrect Items
If your item arrives damaged or significantly different from its description, please contact the vendor immediately. Robotbids offers support for buyers in cases where items do not match their listed condition or specifications.. If you are unable to resolve the issue or need further assistance, contact us at support@robotbids.com.
